CEST (Brussels time)
90 minutes
Most clinical mistakes are caused by human error rather than through faulty operative techniques. Acquiring excellent non-technical skills alongside operative competencies is essential for securing patient safety in dental practice, but what are these skills and how can they be assessed? Can they be taught using AI?
These two workshops introduce how to observe and rate the non-technical skills needed to underpin good and safe dental practice using a new workplace-based assessment.
Developing competence in non-technical skills from an early stage in a training programme not only satisfies the demands of curricula, but also helps to reduce operator stress, improve clinical performance, foster teamworking and build personal resilience. These session incorporate Interactive lecture format with group discussion and use of videos to illustrate and practice rating good and poor behaviours associated with situation awareness and communication.
Part 2 aims to builds on Session One by discussing and learning how to rate decision-making and the interpersonal skills of teamworking and task management, as well how best to deliver feedback.
| 14:00 | Welcome and introduction |
| 14:05 | Decision-making: video assessment and discussion |
| 14:35 | Teamwork and Leadership: video assessment and discussion |
| 15:10 | Feedback and reflection |
| 15:20 | Discussion: implementation and future steps |
| 15:30 | Closing remarks |
Participants will:
- Understand how decision-making, teamworking and task management impact on safe clinical performance;
- Learn how to observe and rate good and poor behaviours associated with decision-making, teamworking and task management;
- Appreciate the importance of constructive feedback and reflection to encourage the development of excellent non-technical skills.
