CEST (Brussels time)
90 minutes
HP1
Most clinical mistakes are caused by human error rather than through faulty operative techniques. Acquiring excellent non-technical skills alongside operative competencies is essential for securing patient safety in dental practice, but what are these skills and how can they be assessed? Can they be taught using AI? These two workshops introduce how to observe and rate the non-technical skills needed to underpin good and safe dental practice using a new workplace-based assessment.
Developing competence in non-technical skills from an early stage in a training programme not only satisfies the demands of curricula, but also helps to reduce operator stress, improve clinical performance, foster teamworking and build personal resilience. These session incorporate Interactive lecture format with group discussion and use of videos to illustrate and practice rating good and poor behaviours associated with situation awareness and communication.
Part 1 aims to teach participants the importance of non-technical skills for safe clinical performance and how to assess communication skills and situation awareness using a new tool called DeNTS.
11:30 | Welcome and introduction |
11:35 | Adverse events in dentistry, the relevance of human factors and what are non-technical skills? |
11:50 | Introducing and explaining the DeNTS tool |
12:00 | Improving situation awareness: video assessment and discussion |
12:30 | The impact of communication: video assessment and discussion |
12:50 | Closing remarks |
Participants will:
- Understand the relevance of human factors and non-technical skills for competent performance and safe clinical practice.
- Learn how to apply the DeNTS taxonomy to assess the non-technical skills of students and trainees when operating on the clinic.
- Practice how to observe and rate good and poor behaviours associated with situation awareness and communication skills.